Privacy Policy

1. Introduction

Japenbay AI ("we", "us", or "our") provides predictive modelling and risk analytics tools for day traders and private investors. We are committed to protecting the privacy of visitors to our website and users of our services. This Privacy Policy describes the types of information we may collect, how we use that information, and the choices you have regarding your data.

2. Information We Collect

We may collect the following categories of information depending on how you interact with our website and services:

• Account information — such as your name, email address, and login credentials when you register for an account.
• Usage data — information about how you interact with our website and tools, including pages visited, features used, and session duration.
• Device and technical data — such as browser type, operating system, IP address, and general location derived from your connection.
• Communications — records of correspondence when you contact us for support or enquiries.
• Payment information — where applicable, billing details processed through third-party payment providers. We do not directly store full payment card numbers.

3. How We Use Your Information

We use the information we collect for purposes that may include:

• Providing, operating, and maintaining our website and services.
• Creating and managing user accounts.
• Responding to enquiries and providing customer support.
• Improving our website, features, and analytical tools.
• Sending administrative communications, such as service updates or policy changes.
• Detecting, investigating, and preventing fraudulent or unauthorised activity.
• Complying with applicable legal obligations.

4. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to recognise your browser, remember preferences, and understand how visitors use our site. You can typically control or disable cookies through your browser settings; however, doing so may affect the functionality of certain features. Where required by applicable law, we will seek your consent before setting non-essential cookies.

5. How We Share Information

We do not sell personal information. We may share information in the following limited circumstances:

• Service providers — third parties who perform functions on our behalf, such as hosting, analytics, or payment processing, under appropriate confidentiality obligations.
• Legal requirements — where disclosure is required to comply with a legal obligation, protect our rights, or respond to lawful requests from authorities.
• Business transfers — in connection with a merger, acquisition, or sale of assets, subject to appropriate safeguards.

6. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes described in this policy, unless a longer retention period is required or permitted by law. When information is no longer needed, we take reasonable steps to delete or anonymise it.

7. Data Security

We implement reasonable technical and organisational measures designed to protect personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. International Data Transfers

Depending on where you access our services from, your information may be transferred to and processed in countries other than your own. Where such transfers occur, we aim to ensure appropriate safeguards are in place in accordance with applicable data protection laws.

9. Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal information, which may include the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of your personal information, subject to certain exceptions.
• Object to or restrict certain processing activities.
• Request a copy of your data in a portable format.
• Withdraw consent where processing is based on consent.

To exercise any of these rights, please contact us using the details provided on our website. We may need to verify your identity before responding to certain requests.

10. Children's Privacy

Our website and services are not directed at children, and we do not knowingly collect personal information from individuals under the age of majority in their jurisdiction. If you believe a child has provided us with personal information, please contact us so that we can take appropriate action.

11. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties. We encourage you to review the privacy policies of any external sites you visit.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the updated policy on this page and revise the "Last updated" date accordingly. We encourage you to review this policy periodically.

13. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please reach out via the contact details provided in the footer of this website.