Frequently Asked Questions
Answers to the questions we hear most often about how Japenbay AI works, what it costs, and how it fits into your existing trading routine.
What exactly does Japenbay AI do?
Japenbay AI analyses historical and live market data to generate probability-weighted forecasts and risk signals for individual securities. It's built to support your own decision-making process, not to replace it — think of it as an additional layer of analysis sitting alongside your existing research.
Do I need trading experience to use the platform?
The dashboard is designed to be usable by both experienced day traders and newer private investors. That said, Japenbay AI works best when paired with a basic understanding of risk management, position sizing, and how to read the metrics it surfaces.
Which markets and instruments are supported?
Coverage focuses on major equities and commonly traded indices, with data refreshed on a regular schedule. Availability can vary by plan, so check the specific instrument list on your account dashboard before relying on a symbol.
Is Japenbay AI giving me financial advice?
No. Japenbay AI provides data-driven analysis and modelling output for informational purposes only. Nothing on the platform constitutes personalised financial advice, and all trading decisions remain your own responsibility.
How accurate are the forecasts?
All models are tested against historical data, and past performance figures are shown for context. However, markets are inherently uncertain, and no model — including ours — can guarantee future results. We recommend treating outputs as one input among several in your process.
Can I try Japenbay AI before subscribing?
Yes. New accounts can run a free analysis to see how the platform presents forecasts and risk data before choosing a paid plan. No long-term commitment is required to explore the basic features.
What's the difference between the pricing plans?
Plans generally differ by how many instruments you can track, how frequently data refreshes, and access to advanced risk metrics. Full details are listed on our pricing section, and you can compare plans directly from your account settings.
Can I change or cancel my subscription?
You can upgrade, downgrade, or cancel your subscription at any time from your account settings. Changes typically take effect at the start of your next billing cycle — see our Terms of Service for full details.
Is my data kept private?
We take data handling seriously and outline exactly what information is collected and how it's used in our Privacy Policy. We recommend reviewing that page for full details on storage, retention, and third-party sharing.
Do you offer support if I get stuck?
Our support resources cover common setup and usage questions. If you can't find what you need, reach out through the contact details listed in the footer and we'll do our best to help.
Does Japenbay AI place trades automatically?
No. Japenbay AI is an analytics and forecasting tool — it does not execute trades or connect directly to a brokerage account. All buy and sell decisions are made and carried out by you, through your own trading platform.
What devices can I use to access the platform?
Japenbay AI runs in a standard web browser and is designed to work on both desktop and mobile screens, so you can check forecasts and risk signals wherever you're working from.
Still have questions?
Run a free analysis to see Japenbay AI in action, or get in touch if you'd like more detail before signing up.